setiatoto Casino & Sportsbook Data Care
This page describes what we collect when you use setiatoto and how we keep that data protected. We believe transparency about data handling builds trust, and we want you to understand exactly what information we hold, why we hold it, and who may access it on your behalf.
When you create an account on setiatoto, link a payment method such as DANA, e-wallet, mobile banking, or local payment, or place wagers on Liga 1 or live-dealer tables, you share personal information with us. Our responsibility is to safeguard that information, comply with data-protection law in the jurisdictions where we operate, and give you control over your data.
Our services are available only where local law permits. Users are responsible for verifying that access and use comply with their own jurisdiction's law.
What We Collect and Why
Account and identity data
We collect your name, email address, phone number, and date of birth when you register with setiatoto. We also ask for your national ID number or passport details during account verification (KYC — Know Your Customer). This information is mandatory for compliance with anti-money-laundering regulations and to confirm you are of legal age to use our platform. We store this data securely on servers located in data centres that meet international security standards. Your identity data is never shared with third parties except where required by law or for fraud prevention.
Payment and transaction data
When you deposit funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or direct bank transfer (mobile banking, local payment, online payment, e-wallet), we record the transaction amount, date, payment method, and your account balance before and after. We retain transaction history for at least seven years to comply with financial-reporting obligations. We do not store your full payment credentials (such as card numbers or e-wallet passwords); instead, we work with payment processors who handle sensitive payment data according to industry-standard encryption.
Gaming and betting activity
We log your wagers, bets placed, game outcomes, and withdrawals. This data helps us detect irregular patterns, prevent fraud, and offer you accurate account statements. When you play live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), bet on sportsbook markets (Liga 1, Piala AFF, MotoGP), or play slots (Aviator, Sweet Bonanza, Gates of Olympus), we record the time, stake, result, and any winnings. You can view your full betting history in your setiatoto account dashboard anytime.
Device and usage data
We collect information about the device you use to access setiatoto — its operating system, browser type, IP address, and approximate location (based on IP geolocation, not GPS). This helps us detect suspicious login attempts, ensure platform stability, and optimise the mobile app experience. We also log the pages you visit, how long you stay on each page, and which games or betting markets you browse. This usage data helps us improve our service but is never sold to advertisers.
Key takeaways
- We collect identity, payment, gaming, and device data to operate setiatoto securely
- We retain financial records for seven years as required by law
- We never sell your data to third parties or advertisers
- You can request a copy of all data we hold about you
- Our servers may be located outside your jurisdiction but meet international security standards
Our setiatoto Data Protection Commitments
Third-party processors and data sharing
We work with payment processors, email providers, and customer-support platforms to deliver setiatoto's service. These third parties process data on our behalf but cannot use it for their own purposes. We also share anonymised usage data (no personal details) with analytics providers to understand how our platform is used. If required by law enforcement or a court order, we may disclose personal data to government agencies. In such cases, we will notify you unless legally prohibited from doing so.
Cookies and tracking technology
Our setiatoto website and mobile app use cookies and similar technologies to remember your login, track your session, and personalise your experience. We use "essential" cookies (required for login and security), "performance" cookies (to measure site speed and stability), and "preference" cookies (to remember your game-view settings or language choice). We do not use advertising or third-party tracking cookies. When you visit setiatoto on your mobile device, we may store data locally to enable low-bandwidth streaming of live-dealer tables. You can disable non-essential cookies in your browser settings, though this may affect platform functionality.
Your rights and data access
You have the right to request a copy of all personal data we hold about you. Simply contact our support team (details below), and we will compile your data within 30 days. You can also request corrections if any information is inaccurate, or ask us to delete your account and associated data — though we must retain transaction records for legal and tax purposes. If you believe we have misused your data, you have the right to lodge a complaint with the data-protection authority in your jurisdiction.
- Request your data: Email setiatoto support with your account details.
- Correct inaccuracies: Update your profile information directly in your account settings or contact support.
- Close your account: Request permanent closure through account settings or via support; your balance will be refunded after verification.
- Withdraw consent: You can opt out of non-essential cookies or marketing emails at any time.
- Escalate concerns: If setiatoto does not resolve your data request, contact your local data-protection regulator.
Data retention and deletion
We retain your account information and betting history for as long as your account is active. After you close your account, we keep your data for a minimum of seven years to comply with anti-money-laundering and tax regulations. Once this period expires, we delete your personal information unless further legal retention is required. Transaction records for deposits and withdrawals via DANA, e-wallet, mobile banking, local payment, and bank transfers are retained for seven years regardless of account status.
International data transfers
Our setiatoto servers may be located outside Indonesia, in countries such as Singapore or the United Kingdom. When your data is transferred internationally, we ensure it receives the same level of protection as it would in Indonesia — either through encryption, adequacy determinations, or standard contractual clauses approved by data-protection authorities. You acknowledge that setiatoto operates across multiple jurisdictions and that your data may be processed outside your country of residence.
Policy updates and amendments
We may update this privacy policy from time to time to reflect changes in our operations, legal requirements, or technology. When we make material changes, we will notify you by email or display a notice on the setiatoto platform. Your continued use of setiatoto after such notice constitutes acceptance of the updated policy. We encourage you to review this page periodically to stay informed of how we protect your data. This policy was last updated in the current year and reflects our commitment to transparency and data security across all setiatoto services.
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